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frequently asked Questions
Order
We currently deliver to the following countries: Austria, Belgium, Germany, Switzerland, Spain, France, Great Britain, Italy, Netherlands, Sweden, Denmark, Finland, Poland.
That depends on your location. All orders of products that are in stock are processed and sent within 3 working days (3-5 working days in exceptional cases). Deliveries within Switzerland usually take between 3 and 7 days. Other international deliveries depend on carriers' workload and other factors. International deliveries usually take 7-16 days.
You can contact us via our contact page! We will be happy to help you.
The shipping costs are calculated individually for each order. The shipping costs are shown separately when the order is placed.
Orders over 100 CHF receive free shipping within Switzerland. Orders over 250 CHF receive free shipping within the EU.